Effective Date: 30-04-2025

At Daily Talk, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we are here to help. Please review our Refund and Returns Policy below.

1. Eligibility for Returns

You may request a return under the following conditions:

  • The return request is made within 3 days of delivery.
  • The item is unused, in its original packaging, and in the same condition as received.
  • The item has a valid proof of purchase (order number, receipt, or invoice).
  • Items damaged due to misuse, improper handling, or regular wear and tear are not eligible for returns.

2. Non-Returnable Items

Certain items are non-returnable, including:

  • Custom or personalized products
  • Clearance or sale items
  • Items marked as Final Sale
  • Used or damaged products (unless they arrived defective)

3. Return Process

To initiate a return, please follow these steps:

  1. Contact our customer support at dailytalkchd@gmail.com or +91 98886 66228 within the eligible return period.
  2. Provide your order number, reason for return, and images (if applicable) of the product.
  3. Our team will review your request and, if approved, provide return instructions.
  4. Ship the product back using a trackable shipping service (return shipping costs are the responsibility of the customer unless the item is defective or incorrect).
  5. Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.

4. Refund Policy

Once your return is approved, refunds will be processed as follows:

  • Refunds will be issued to the original payment method within 7 business days.
  • Shipping and handling charges are non-refundable unless the return is due to an error on our part.
  • If a refund is delayed, please check with your bank or payment provider before contacting us.

5. Exchanges

We only replace items if they are defective or damaged upon arrival. If you need an exchange for the same item, contact us at dailytalkchd@gmail.com

6. Cancellations

Orders can only be canceled within [X] hours of purchase. Once an order is processed or shipped, it cannot be canceled.

7. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item:

  • Contact us immediately with order details and images of the issue.
  • We will arrange a free replacement or provide a full refund, depending on stock availability.

8. Contact Us

For any queries related to refunds, returns, or exchanges, reach out to us at:

Daily Talk
Business Address – Godown Area, Godown Road, Bhabat, Zirakpur, Punjab 140603

GST – 03AAGFK2052G1ZU
Email Address – dailytalkchd@gmail.com
Contact Number – +91 98886 66228

Thank you for shopping with Daily Talk! We appreciate your trust in us.